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We accept a variety of payments using industry standard secure shopping methods. You can shop with confidence!

Photo and Image Quality Guidelines

For best results please use a photograph or digital image that meets these basic requirements.

- Subject's head & hair must be in focus
- Subject's face must not be obstructed (ie. hands over mouth, hat over eyes, etc)
- Images with creases, scratches & scuffs through subject cannot be accepted.
- Color is not an issue - while color is preferred, black & white photos & sepia tones are acceptable
- Photos with hash shadows or unusually high contrast will not work for our process
- Our best charms come from photos where the subject's head is the size of a quarter or larger
- Resolution must be 300dpi or higher and be in a jpg, tiff or bmp format (for digital photo files)

Please do not send us an irreplaceable image.  While we make every effort to return your photograph to you in its original condition, accidents do happen and it would be unfortunate for your image to be damaged in the mail.  Please make a copy of your photograph for us to work from and we will do our best to return it to you with your order.

*Professional photographs are copyright images. You must obtain permission from the photographer before using any professional photo to request a charm.

Bad - the edges of the subject's hair are cut off Good - the subject is a decent size in the frame Best - close, tight crop with space around head
Bad - the subject is washed out with the flash Good - the subject has even contrast Best - Dark and light are defined without shadows
Bad - 72 dpi web resolution, blurry boxy edges Good - 300 dpi print resolution, prints clearly Best - 300+ dpi prints clearly
Bad - subject is very blurry with soft edges Good - subject is slightly out of focus but still pretty crisp Best - crisp, clear edges in sharp focus
Other Things to Avoid
Bad - multiple people in one photo covering up others Bad - subject with an object in front of their face Bad - any type of food, water or other substance
Bad - harsh shadows cause an unnatural look in charms Bad - subject  is laying down and ears are hidden Bad - crazy unnatural hair or flyaways

Order your personal charm today, or upload a photo now for a free charm preview!



"Thank you so much or the beautiful job that you did on Gracie's pendant. It came out better than I even imagined that it could. This charm helps us to remember, in such a positive way. We will recommend you to all our friends."   
Sherryl , St. Louis, MO

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