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This web site is maintained for by R U On The Net Inc.. It respects the privacy of our site
visitors. We realize that many visitors to our site are concerned about
providing personal information, so we've developed a formal privacy policy
to assure you that we take seriously our responsibility to protect customer
information. We assure you that we use personal information only with
your permission, as necessary to complete
your order and keep you updated about our product line. We may update
our policy from time to time, so please check in occasionally. OUR POLICY We do not collect personal information from individuals unless they provide it to us voluntarily and knowingly. If you are just visiting Design A Charm and learning about our process, we invite you to do so without any risk. Should you choose to order our products it will be necessary for you to provide us with your contact information. This will include your name, address, phone number, email address and, if you purchase online or via phone, credit card information. Any information you provide stays on our web server in a secure area and is maintained there. IMAGES The images provided to us to create your charms remain the property of the original owner. We will only use your image to create your charm. Original images sent to us via standard postal mail will be returned with the order. We will keep a digital version of all orders on file to expedite reorders. PLEASE NOTE: By submitting an image or photograph, you are agreeing to the terms and conditions of the site, and are agreeing that you have the rights and permission to use such image(s) and photographs. In submitting the image, you are granting Design a Charm and it's site owner, RU On The Net Inc. permission to use the image(s) in marketing and advertising collateral, without any consideration or notice. When you purchase items from our online store, you will be added to our Customer Database. We will never share your email address with any third parties. If you prefer not to receive mailings from us, please advise us by using the mail, phone or e-mail address provided above. All of our email newsletters contain an 'opt out' link that will remove you from our mailing list, should you choose not to receive promotional announcements and new product updates. Please include your name and address if you are contacting us by mail or e-mail and we will promptly address your request for exclusion. If you have multiple emails that forward to one address, please be sure to provide them all with your unsubscribe request so we can make sure that we do not email you in the future. EMAILING US We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone or through the mail. We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved. We never sell or share your email address with any third party. COOKIES Like most companies, we use "cookies" (small pieces of information stored on your computer) on our web site. The cookie allows us to manage your session (your visit to our site). This is necessary to ensure that we can collect your order while you browse through the catalog and select items for purchase. We do not use the cookie to collect any type of personal information, and the cookie doesn't extract any information from your computer.
ONLINE SECURITY We welcome your comments and suggestions regarding our website! If you would like to share your experience with us, please email our office, , so we may address your concerns. Thank You! You can contact Design A Charm's company at the following address: |
Testimonial
"Thank you so much or the beautiful job that you did on Gracie's pendant. It came out better than I even imagined that it could. This charm helps us to remember, in such a positive way. We will recommend you to all our friends."
