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We accept a variety of payments using industry standard secure shopping methods. You can shop with confidence!


Privacy Policy and Terms of Use


This web site is maintained by R U On The Net Inc. for BabyFaces.com Inc. We respect the privacy of our visitors. We realize that many visitors to our site are concerned about providing personal information, so we've developed a formal privacy policy to assure you that we take seriously our responsibility to protect customer information.  We assure you that we use personal information only with your permission, as necessary to complete your order and keep you updated about our product line. We may update our policy from time to time, so please check in occasionally.

OUR POLICY
We do not collect personal information from individuals unless they provide it to us voluntarily and knowingly. If you are just visiting BabyFaces.com and learning about our process, we invite you to do so without any risk.

Should you choose to order our products it will be necessary for you to provide us with your contact information. This will include your name, address, phone number, email address and, if you purchase online or via phone, credit card information. Any information you provide stays on our web server in a secure area and is maintained there.

IMAGES
The images provided to us to create your charms remain the property of the original owner. We will only use your image to create your charm. Original images sent to us via standard postal mail will be returned with the order. We will keep a digital version of all orders on file to expedite reorders.

BabyFaces.com offers an online gallery to show off little ones. Inclusion in this gallery is purely optional and shows a sampling of charms we have created in the past. If you would like to participate in our online gallery, please 'opt in' by following the instructions found in your order confirmation email.  You will be prompted for optional information that will be displayed on your child's image. Click here to see an example.

It is the goal of BabyFaces to create personalized keepsakes of little ones.  You may receive a request to use your child's image in Baby Faces advertisements (web banners, magazine ads, etc.). Any such inclusion would not offer monetary compensation and would be purely optional. If you would like to allow Baby Faces to use your child's image, please email Joel.

MAILING LIST
When you purchase items from our online store, you will be added to our Customer Database. We will never share your email address with any third parties. If you prefer not to receive mailings from us, please advise us by using the mail, phone or e-mail address provided above. All of our email newsletters contain an 'opt out' link that will remove you from our mailing list, should you choose not to receive promotional announcements and new product updates. Please include your name and address if you are contacting us by mail or e-mail and we will promptly address your request for exclusion.  If you have multiple emails that forward to one address, please be sure to provide them all with your unsubscribe request so we can make sure that we do not email you in the future.

EMAILING US
We also maintain a number of e-mail mailboxes in an effort to support our online customers as effectively as we do on the phone or through the mail. We read every e-mail that we receive and do our best to respond within 48 hours, if a response is required. We save a very limited number of e-mail messages, but only until the issue is resolved.  We never sell or share your email address with any third party. 

COOKIES
Like most companies, we use "cookies" (small pieces of information stored on your computer) on our web site. The cookie allows us to manage your session (your visit to our site). This is necessary to ensure that we can collect your order while you browse through the catalog and select items for purchase. We do not use the cookie to collect any type of personal information, and the cookie doesn't extract any information from your computer. 

ONLINE SECURITY
Our site uses secure pages to insure that the personal part of your order (ie, credit card info) sent between your computer and our system is secure. This is necessary to protect your payment information.

We use the Secure Sockets Layer (SSL) encryption method on all secure submissions. This method is generally accepted to insure that the transmission of personal information, such as account numbers and credit card information is secure. The most common browsers, Netscape and Internet Explorer, make it very obvious when information is being passed in a secure manner by showing either a completed key or a closed lock on the screen. We welcome your comments and suggestions regarding our website! If you would like to share your experience with us, please email our web administrator, , so we may address your concerns. Thank You!


Order your personal charm today, or upload a photo now for a free charm preview!




 


Testimonial

"Thank you so much or the beautiful job that you did on Gracie's pendant. It came out better than I even imagined that it could. This charm helps us to remember, in such a positive way. We will recommend you to all our friends."   
Sherryl , St. Louis, MO

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